Hostal Castilla I Atocha

The staff were available, responsive, helpful and friendly. The location was fantastic; bang in the middle of everywhere. The place had an elevator which was a big relief as we were carrying heavy suitcases. It was clean; basic amenities were present. The room was quite small leaving hardly any space to move around with our suitcases there. All the electronics were working fine. The beds were clean and comfortable. It was a bit on the warm side but not warm enough to turn on the AC. A fan would be a good idea in the room. Access was super easy and the hotel staff were very helpful in guiding us on how to reach them. Overall I was happy with my stay there and would stay there again next time.

The staff were extremely helpful and efficient. We booked a paid car park which is quite the experience in itself accessing, but they staff were amazing making that work. The room was perfect and extremely clean. The bed was comfortable and we enjoyed being able to open the balcony doors. The location is perfect to walk around all the hot and popular spots in Madrid.

The location is great. The property was clean. Kind staff. Available on WhatsApp. We had a night flight and they allowed us to leave the luggage in their premises after the check out.

The room was extremely clean, the bed is comfortable and you have all necessary equipment to enjoy your stay. The rooms are renovated and everything looks nice. The staff was really nice with us.

The room was small but nice. The fact that it was an interior room was perfect for me as it was very quiet. The cleaning staff were lovely. The service was great as they were in contact with me via WhatsApp from the minute I arrived at the airport