Hostal Castilla I Atocha

The staff were available, responsive, helpful and friendly. The location was fantastic; bang in the middle of everywhere. The place had an elevator which was a big relief as we were carrying heavy suitcases. It was clean; basic amenities were present. The room was quite small leaving hardly any space to move around with our suitcases there. All the electronics were working fine. The beds were clean and comfortable. It was a bit on the warm side but not warm enough to turn on the AC. A fan would be a good idea in the room. Access was super easy and the hotel staff were very helpful in guiding us on how to reach them. Overall I was happy with my stay there and would stay there again next time.

.The hotel is really well located and very comfortable.

Almost everything was as it should be: the water in the bathroom ran hot almost immediately, the bed didn't give me back pain, turning on and adjusting the heating was simpler than usual, the safe door worked. Very well designed.

Room was small but ok for 1 person. With 2 it might get a bit tight. You get what your pay for but overall it’s ok! Walls are a bit thin but it’s really not that big of a deal unless you’re a very light sleeper. But once again you get what you pay for!

Didn’t stay at Hostal Castilla I; two or so hours prior to check in I received a text to say I would be relocated to its sister hostel, Hostal Castilla II, due to refurbishment / unavailability of booked room. New location was in the centre and great; can’t compare room / service etc as didn’t experience first property